OAASIS Group Ltd recognises that quality is the responsibility of every employee extending from the Board of Directors.
It is the duty of all employees to ensure that all products and services supplied, meet the quality criteria set by OAASIS to ensure customer satisfaction.
OAASIS supports a culture that values the highest quality performance from every employee and every function with the objective of building in quality. It is the policy of OAASIS to provide its customers with a range of products and services that are accurate, reliable, repeatable, compliant with specification and consistent with their expectations. OAASIS is committed to deal with all customer concerns efficiently and effectively and to act upon these concerns where possible, to the best of our ability and to the satisfaction of customers.
OAASIS aims to support these commitments by the use of a Combined Management System (CMS) which will be reviewed to assess its effectiveness and opportunities for improvement and OAASIS is committed to continually improving the effectiveness of our CMS and have set relevant quality objectives, against which we monitor our performance. The CMS is implemented, reviewed, updated and audited through our management structure and quality assurance personnel. The CMS and associated procedures are made available by both hard and electronic copy to all our employees. This policy is communicated to all employees and is displayed in selected locations throughout the OAASIS Group premises and job sites.
Issue 4, 28th July 2015